Sunday Social


Kick off the summit in style at our pre-event Sunday Social at the Occidental Restaurant conveniently located right across the street from the JW Marriott. Network with your peers and enjoy appetizers and drinks starting at 8.00pm.


Registration opens


Networking Break

*Agenda may be subject to scheduling, content and speaker changes.
*Agenda may be subject to scheduling, content and speaker changes.

Vision Critical Academy Workshops - Now Full

Registration for the Vision Critical Academy Workshops have now closed. This intensive half-day curriculum is designed to allow you to work in smaller groups of your peers to get actionable takeaways. Attend one of two workshop streams in order to have a hands-on deep dive into that workshop topic.
Workshops run on the morning of Monday, September 18th (8:30am to 12noon) at the JW Marriott Washington, DC. Each workshop attendee will only be in one workshop stream.
All workshop attendees will be required to bring their own laptops.


Let’s get tactical! Finding solutions to your challenges

Work with VC experts and other VC customers to find solutions to your community’s specific challenges.

Who should attend? 
Vision Critical customers and partners who have specific challenges they’d like to address. Everyone will have the opportunity to share their challenge and get tactical ideas for solutions. We will ask you in advance to write a quick summary of the challenge you want to solve.
Ideas of challenge topics:

    • Member recruiting, engagement and retention
    • Stakeholder engagement
    • Too few or too many activities
    • Using your community for innovation, customer experience, or marketing business challenges
    • Inspiration for long-running communities
    • Ideas for more interesting projects
      Structuring teams for success


Note: if you have questions about community project management, reporting or questionnaire design, then Stream 2: Reprogramming your research mindset, will be a better fit for you.


Reprogramming your research mindset

Insight communities enable rapid-fire and interactive questioning that requires a different mindset and a more efficient workflow than traditional market research. This session will help you rethink and adapt your skills to the new paradigm.

Who should attend?
Various levels of market research experience from new to veterans.
Bring your laptops and our product and community insight experts will guide you through the project journey, including how and what to share with your members and stakeholders. Plus, they’ll give you a deep dive into questionnaire design and reporting for communities. You’ll leave with solid best practices for approaching your next business challenge with ease and confidence.

Register Now

The biggest customer intelligence event of the year continues to sell out. Don't miss the opportunity to network with and learn from your industry peers and thought leaders.

Groups (2+)






You will receive an email confirmation if you have successfully registered and can pick up your badge at the registration desk onsite.

"Perfect balance between inspirational plenary sessions and sharing concrete experiences with IC users."

Pauline DeCroos, Senior CMI Manager
chez Bel brands USA




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